Wholesale Terms & Conditions
Please contact Anna on 071 313 8649, or via email with info@smith-jewellery.com
PRODUCTS
Dimensions are approximate and sizes or colours may vary slightly due to the characteristics of handmade products. There may be slight differences in colour due to this nature, the buyer accepts this when the order is placed. It will not be a considered fault.
FIRST TIME BUYER
A minimum order of R4000 + shipping is required of all first time buyers.
RETURNING BUYER
Reorder minimum R3000.
PAYMENT
Quotes initially do not include packaging or shipping/postage costs. Once your preferred operator is chosen, those costs will be added to your quote.
Orders must be pre-paid via proforma invoice. We are not able to offer accounts.
EXCLUSIVITY
Approval is needed before becoming a SMITH Jewellery stockist. This allows us to determine the proximity of your store to other stockists in the area. Proximity and exclusivity will be evaluated case by case and a number of factors will be considered.
SHIPPING & HANDLING
Delivery and time frames will be determined at the time an order is placed. This can be anywhere between 2 - 8 weeks depending on stock levels. If you require delivery by a certain date please discuss this when placing your order.
Express door to door delivery with tracking is provided. Cost of shipping is dependent on weight, insurance and expediency. Buyer is accountable for shipping & handling fees.
Credit cards, and/or PayPal transfers must be deposited and cleared prior to shipment.
Additional shipping insurance can be applied upon request.
RETURN GOODS
Any items that are broken or defective as a result of a manufacturer defect must be reported within 5 days on receipt of order. Please email info@smith-jewellery.com.
Returns will be handled on a case-by-case basis. SMITH Jewellery reserves the right to assess and authorise any return cases.
CARE INSTRUCTIONS
Proper care of SMITH jewels will greatly increase its lifespan and your customer's satisfaction. See general care instructions here.
SPECIAL ORDERS
Special orders and custom combinations are not returnable, exchangeable or refundable.
By completing an order and receiving an invoice from SMITH, you hereby state that you have read, understand, and comply fully with the listed terms & conditions stated above. You agree to comply fully with SMITH wholesale terms & conditions for the entire duration that you carry & sell SMITH'S products.
PRODUCTS
Dimensions are approximate and sizes or colours may vary slightly due to the characteristics of handmade products. There may be slight differences in colour due to this nature, the buyer accepts this when the order is placed. It will not be a considered fault.
FIRST TIME BUYER
A minimum order of R4000 + shipping is required of all first time buyers.
RETURNING BUYER
Reorder minimum R3000.
PAYMENT
The Wholesale Price List only gives an indication of costs in foreign currencies. The most current price list supersedes any previous pricing or price lists. Quotes provided under written or digital catalogues are estimates. Pricing of metals are subject to change according to the current market rates.
Quotes initially do not include packaging or shipping/postage costs. Once your preferred operator is chosen, those costs will be added to your quote.
Orders must be pre-paid via proforma invoice. We are not able to offer accounts.
We accept all major payment options. For overseas payments, we suggest using PayPal or TransferWise.
All orders require 50% deposit before work can commence. This deposit is non-refundable or transferable. The outstanding amount is due in full before the jewellery is delivered.
Please note that we only hold limited stock so all orders will be held for a maximum of 21 days before being reallocated to another stockist. No orders will be posted until full payment is received.
EXCLUSIVITY
Approval is needed before becoming a SMITH Jewellery stockist. This allows us to determine the proximity of your store to other stockists in the area. Proximity and exclusivity will be evaluated case by case and a number of factors will be considered.
SHIPPING & HANDLING
Delivery and time frames will be determined at the time an order is placed. This can be anywhere between 2 - 8 weeks depending on stock levels. If you require delivery by a certain date please discuss this when placing your order.
Express door to door delivery with tracking is provided. Cost of shipping is dependent on weight, insurance and expediency. Buyer is accountable for shipping & handling fees.
Credit cards, and/or PayPal transfers must be deposited and cleared prior to shipment.
Additional shipping insurance can be applied upon request.
RETURN GOODS
Any items that are broken or defective as a result of a manufacturer defect must be reported within 5 days on receipt of order. Please email info@smith-jewellery.com.
Returns will be handled on a case-by-case basis. SMITH Jewellery reserves the right to assess and authorise any return cases.
CARE INSTRUCTIONS
Proper care of SMITH jewels will greatly increase its lifespan and your customer's satisfaction. See general care instructions here.
SPECIAL ORDERS
Special orders and custom combinations are not returnable, exchangeable or refundable.
By completing an order and receiving an invoice from SMITH, you hereby state that you have read, understand, and comply fully with the listed terms & conditions stated above. You agree to comply fully with SMITH wholesale terms & conditions for the entire duration that you carry & sell SMITH'S products.